Maastricht University IT service status - Notice history

All systems operational

Here you can find scheduled maintenance with impact for end users. An entire overview of all maintenance on the UM central IT systems can be found on the maintenance calendar website (login required).

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Hier wordt gepland onderhoud getoond met impact voor eindgebruikers. Kijk op de onderhoudskalender voor een compleet overzicht van het geplande onderhoud op de centrale UM IT systemen (login noodzakelijk).


Digital workplace (AthenaDesktop, SpectrUM, VDI) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Print, Copy & Scan - Operational

99.9% uptime
Aug 2026 · 100%Sep · 100%Oct · 99.7%

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Aug 2026
Sep 2026
Oct 2026

MAASnet - UM's computer network (Cabled network, WiFi, VPN) - Operational

100% uptime
Aug 2026 · 99.9%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Telephony (Fixed & Mobile) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Collaboration and conferencing (MS Teams, MS Office 365) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Email and Calendar (Outlook & Webmail) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Data storage (I, J, K, L, N, P drives, SURFdrive, SURFfilesender) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Hosting (Web hosting & Database hosting) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Technical Server Management (Virtual & Physical Servers) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Account and MFA (UM network account & Multi-Factor Authentication) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Operational security (Certificates & UM-SOC) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Tooling to support agile working (Jira, Confluence, TOPdesk, Quality center) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Data integrations (UM API) - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Maintenance - Operational

Other UM IT Services - Operational

100% uptime
Aug 2026 · 100%Sep · 100%Oct · 100%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

Print portal outage
ResolvedMajor outage1 hour 56 minutes
  • Resolved
    UTC
    Resolved
    NL
    De storing is volledig opgelost. De dienst is weer beschikbaar en functioneert weer zoals gebruikelijk.

    EN
    The service disruption has been fully resolved. The service is available again and operating as normal.
  • Monitoring
    UTC
    Monitoring
    NL
    De storing is verholpen en de systemen werken weer naar behoren. We houden de situatie nauwlettend in de gaten om een stabiele werking te garanderen.

    EN
    The issue has been resolved and the systems are functioning correctly. We are closely monitoring the situation to ensure continued stability.
  • Investigating
    UTC
    Investigating
    12:30 16-10-2026
    NL
    We ervaren momenteel problemen met onze printdienst. De website print.maastrichtuniversity.nl is niet bereikbaar. Printen via de directe printerdriver is nog wel mogelijk. Studenten kunnen als workaround gebruikmaken van SDA om te printen: https://windows.cloud.microsoft/
     
    EN We are currently experiencing issues with our print service. The website print.maastrichtuniversity.nl is unavailable. Printing via the direct printer driver is still possible. As a workaround, students can use SDA to print: https://windows.cloud.microsoft/
OCT15
MyTimetable
CompletedMaintenance2 hours
  • Completed
    October 15, 2026 at 17:00:00UTC
    Completed
    October 15, 2026 at 17:00:00UTC
    Maintenance has completed successfully
  • In progress
    October 15, 2026 at 15:00:01UTC
    In progress
    October 15, 2026 at 15:00:01UTC
    Maintenance is now in progress
  • Planned
    October 15, 2026 at 13:30:28UTC
    Planned
    October 15, 2026 at 13:30:28UTC

    On Thursday 15-10-2026 between 17:00 and 18:00, MyTimetable will receive a security upgrade. Users logging into timetable.maastrichtuniversity.nl during this time may experience a brief disruption. If this occurs, please wait a few minutes and log in again.

Network issues/Netwerkproblemen
Resolved2 hours 58 minutes
  • Resolved
    UTC
    Resolved
    NL
    De storing is volledig opgelost. De dienst is weer beschikbaar en functioneert weer zoals gebruikelijk.

    EN
    The service disruption has been fully resolved. The service is available again and operating as normal.
  • Monitoring
    UTC
    Monitoring
    NL
    De storing is verholpen en de systemen werken weer naar behoren. We houden de situatie nauwlettend in de gaten om een stabiele werking te garanderen.

    EN
    The issue has been resolved and the systems are functioning correctly. We are closely monitoring the situation to ensure continued stability.
  • Investigating
    UTC
    Investigating

    12-10-2026 10:50
    NL
    We ervaren op dit moment netwerkproblemen zoals verbinden met VPN als netwerkverkeer.

    We zijn tevens telefonisch niet bereikbaar vanuit extern.
    Wij onderzoeken de storing en kunnen op dit moment nog geen indicatie geven wanneer deze is verholpen.
    Blijf op de hoogte via UMstatus.
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    EN
    We are currently experiencing network issues such as connecting to a VPN as network traffic.

    We are not reachable via telephony for external calling parties.
    We are investigating the fault and are unable to say at this stage when it will be resolved.
    Stay up to date via UMstatus.

Sep 2026

No notices reported this month

Aug 2026

UM Sign-in Service Outage
ResolvedMajor outage1 hour 45 minutes
  • Resolved
    UTC
    Resolved
    NL
    De storing is volledig opgelost. De dienst is weer beschikbaar en functioneert weer zoals gebruikelijk.

    EN
    The service disruption has been fully resolved. The service is available again and operating as normal.
  • Monitoring
    UTC
    Monitoring
    NL
    De storing is verholpen en de systemen werken weer naar behoren. We houden de situatie nauwlettend in de gaten om een stabiele werking te garanderen.

    EN
    The issue has been resolved and the systems are functioning correctly. We are closely monitoring the situation to ensure continued stability.
  • Identified
    UTC
    Identified


    NL
    De storing is verholpen en de systemen werken weer naar behoren. We houden de situatie nauwlettend in de gaten om een stabiele werking te garanderen.

    EN
    The issue has been resolved and the systems are functioning correctly. We are closely monitoring the situation to ensure continued stability.

  • Investigating
    UTC
    Investigating

    05-08-2026 09:10

    NL
    Momenteel is er een storing met de inlogdiensten van de Universiteit Maastricht. Hierdoor werkt het inloggen op veel UM-websites en online diensten, waaronder e-mail, VPN en WiFi momenteel niet of niet goed. Wij onderzoeken de storing en kunnen op dit moment nog geen indicatie geven wanneer deze is verholpen. Blijf op de hoogte via UMstatus. Er is op dit moment geen workaround beschikbaar.

    EN
    There is currently an outage affecting Maastricht University's sign-in services. As a result, signing in to many UM websites and online services, including e-mail, VPN and WiFi is currently unavailable or may not work correctly. We are investigating the outage. An estimated time for a solution is not available at the moment. Stay informed via UMstatus. There is currently no workaround available.

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Aug 2026 to Oct 2026

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